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Returns
To be eligible for a return, your item/s must be unused and in the same condition that you received it. It must also be in the original packaging.
Our return policy lasts 30 days. No refund or exchange allowed after 30 days of delivery, To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted:
- Product with obvious signs of use.
- Any item/s not in its original condition is damaged or missing products for reasons not due to our error.
If you are shipping item(s) over £200, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item/s.
Contact us at admin@v2sky.co.uk for questions related to returns.